Supervisor, Programs & Partnerships - Parks

Job Summary

Reporting to the Manager, Parks Services, this position is responsible for overseeing and implementing park programs throughout various community and neighbourhood initiatives that involve partners, groups and volunteers across the city. The Supervisor initiates and maintains positive and effective relationships with community groups, residents, and internal departments to support the successful implementation of policies and initiatives that benefit Mississauga residents and connect them to their communities.

Duties and Responsibilities

• Responsible for the day-to-day supervision of all assigned staff ensuring the execution of planned and assigned work, staff development, coaching and training, performance evaluation and attendance monitoring, public administration and ensuring safe working conditions
• Provides leadership in health and safety, ensuring that all staff are fully trained follow all legislated policies and City policies, by-laws, guidelines
• Monitors key performance indicators and other internal analytics, and works with staff and other Supervisors to rectify variances to targets
• Responsible for the implementation of long term plans and maintenance strategies outlined in various approved portfolios, develops annual work plans and seasonal programs to meet these strategies
• Develops and delivers, programming in our parks, outreach and education programs; often in partnership with local community groups, other levels of government, and/or businesses.
• Responsible for the monitoring, allocation and approval of operating budget expenses, quarterly forecasts as well as input into the Parks and Forestry capital budget process
• Responsible for various Parks Operations administrative functions (e.g. inventory control, incident/accident reports, absenteeism)
• Responsible for the administration of the Performance Development Program (PDP), performance reviews, seasonal evaluations attendance management, disciplinary matters, staff development, hiring opportunities and recognition programs for both permanent and seasonal staff
• Maintains effective working relationships with the public including residents, community groups and Councillors, effectively handling/resolving suggestions, requests, complaints and inquiries
• Rectifies and responds to service requests regarding Parks Community Development
• Other duties as assigned

Skills and Qualifications

• Post-secondary degree or diploma with a focus on community development, recreation, sport or leisure studies, park operations, or related field along with a minimum of five years of relevant work experience
• Five years of relevant experience with planning and implementation of events and programs
• Five years of relevant experience working with local agencies, community groups, and volunteers
• Valid Class “G" Ontario Driver's License with an excellent driving record
• Must be willing to obtain a recent driver's abstract to your own expense
• Standard First Aid and CPR required, or must be obtained at one's own expense prior to start date
• Ability to plan, organize, train, lead and coach staff
• Excellent organizational skills
• Excellent oral and written communication skills
• Strong interpersonal and customer service skills
• Demonstrated supervisory, leadership and team-building skills
• Thorough knowledge of all relevant legislation and Corporate Policies and Procedures
• Working knowledge and strong ability to use computer applications, including Microsoft Word, Excel, Outlook, Infor, ActiveNet, Better Impact, and SAP
• Business acumen and ability to understand business needs and the strategic priorities of an organization
• Must be flexible and capable to work overtime, weekends, attend evening meetings, special events
• Participation in the Supervisor On-Call/Standby Program is mandatory
• Certification in Health and Safety is an asset