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Summer Student - Standard Operating Procedure (SOP) Development (Enforcement)

Req ID: 28091 
Vacancy Type: Temporary 
Contract Duration: May - August, 2026
Number of Positions: 1  
Closing Date: 04/19/2026

 

To be considered for this competition you must be enrolled in a recognized program at a Canadian post-secondary institution, and eligible for a Work Term during the specified period. Students must upload proof of enrolment in a related program when completing your application.  

Job Summary

This role supports the creation, continuous improvement, and alignment of divisional Standard Operating Procedures (SOPs). By partnering with stakeholders across the division, the incumbent helps ensure that processes are clearly documented, consistently applied, and aligned with organizational standards. The role plays a key part in driving operational excellence by promoting efficiency, clarity, and quality in how the division delivers its work.

Duties and Responsibilities

•    Develop, review, and support divisional Standard Operating Procedures (SOPs).
•    Contribute to internal policy development to strengthen operational consistency and excellence.
•    Ensure alignment of SOPs across teams to promote standardized guidance and divisional messaging.
•    Assist in modernization initiatives and support enhancements that improve efficiency and clarity.
•    Coordinate with subject matter experts to accurately capture processes and requirements.

Skills and Qualifications

•    Enrolled in a recognized community college program in public administration, business administration, policy studies, or a related field.
•    Strong organizational, analytical, and documentation skills.
•    Excellent written and oral communication abilities.
•    Ability to translate complex processes into clear, user‑friendly procedural documentation.
•    Interest in streamlining and improving processes, workflow design, or policy development.
•    Strong attention to detail and ability to manage multiple tasks.

Hourly Rate/Salary: 20.29 - 24.11
Hours of Work: 35
Work Location: 950 Burnhamthorpe Road West, Mississauga
Work Model : This role follows a hybrid work model, requiring employees to be onsite in the office 3 days per week and allowing remote work for the remaining days. Specific in-office days may be set by the team or department to support collaboration and business needs.
Department/Division/Section: CMS/Community Services Dept , CMS/Enforcement Division , Compliance, Licensing & Enf
Non-Union/Union: Non Union

The City of Mississauga may use artificial intelligence (AI) technology in sourcing candidates for some positions, however, it is not being used for screening, assessing, or selecting candidates.

We thank all who apply, however, only those candidates selected for an interview will be contacted. You can also check your application status in your candidate profile online.

All personal information is collected under the authority of the Municipal Act.

Equity, Diversity and Inclusion
The City of Mississauga is committed to creating a respectful and supportive workplace that fosters a culture of equity, diversity and inclusion which broadly reflects the communities and residents we serve. Throughout the employee life cycle, the City is working to include an EDI lens to attract, retain and support the growth of diverse talent.

Learn more about the City’s commitment to Equity, Diversity and Inclusion .

Accommodations
The City of Mississauga is an Equal Opportunity Employer and is committed to removing barriers in our selection process for people with visible and invisible disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.

If selected to participate in the recruitment, selection and/or assessment process, please complete the following Accommodation Request Form and have it emailed to recruitment.accommodation@mississauga.ca citing the Job ID and Job Title. This will inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

 

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