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Skate Patroller, Assistant

Req ID: 18711
Vacancy Type: Temporary 
Number of Positions: 20  
Closing Date: 09/22/2021

Job Summary

Responsible providing a safe skating experience during Public Skates to meet the needs of all participants through monitoring compliance of the Skaters Code of Conduct.

Learn more from Taylor on what it is like to be a Skate Patroller at the City!

Please note: Due to the uncertainty we are facing regarding the COVID-19 pandemic and the City's programming restrictions, the recruitment of these positions is dependent on available vacancies and business needs.

Tentative locations

Duties and Responsibilities

Under the direction of the Supervisor, Community Programs, the successful candidate will be responsible to ensure the delivery of a comprehensive Public Skating Program during Public Skates to meet the needs of all participants through monitoring compliance of the Skaters Code of Conduct, ongoing supervision and excellent customer and staff relations.

  • Ensure participants are wearing appropriate equipment for the program.
  • Deal with customer service issues and escalate to Lead Skate Patroller if required.
  • Assist in onducting safety checks of ice conditions, programming space (condition of boards, gates, glass, etc.).
  • Monitor use of allowed equipment.
  • Ensure ice is clear pre and post skate.
  • Help maintain a clean and safe facility.
  • Perform First Aid, assess accidents and incidents.
  • Perform administrative tasks as required such as ratios are maintained and report to Lead Skate Patroller.
  • Ensure accident/incident forms; behaviour reports, etc. are completed and submitted.
  • Enforce a zero tolerance policy of abusive behaviour in accordance with the violence and vandalism policy.
  • Assist public with general program information.
  • Inform full time supervisor of any staffing/participant issues that may compromise the program.
  • Perform other related duties as assigned.

Skills and Qualifications

  • A valid Emergency First Aid & CPR B certification (Lifesaving Society, Canadian Red Cross, St. John’s Ambulance or the Canadian Ski Patrol).
  • Strong skating skills and knowledge of safe on ice practices.
  • Exposure to cold working environment.
  • Primarily arena location.
  • Employment offer is conditional upon receipt of a Level III - Vulnerable Sector Check from a Police Unit that is acceptance to the City of Mississauga.


Hourly Rate/Salary: $15.27 - $16.98 
Hours of Work: up to 24 hours per week 
Work Location: Various Locations 
Department/Division/Section: CMS/Community Services Dept , CMS/Recreation Division , Sport & Community Development 
Non-Union/Union: Non Union 

A Vulnerable Sector Check (Level 3) will be required of the successful candidate, at their own expense, to verify the absence of a criminal record for which a pardon has not been granted.

We thank all who apply, however, only those candidates selected for an interview will be contacted. You can also check your application status in your candidate profile online. 

All personal information is collected under the authority of the Municipal Act. 

We are an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.     



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