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Security Officer / Transit Enforcement Officer

Req ID: 24908
Vacancy Type: Full-Time & Part-Time 
Number of Positions: 6 Permanent, 6 Contract (up to 8 months) & 4 Part Time 
Closing Date: 04/12/2024

Job Summary

 

Reporting to the Shift Supervisor, the successful candidate will be responsible for the security of all City of Mississauga facilities/properties and Transit System properties while maintaining confidentiality, exercising discretion, and ensuring a high level of quality and integrity.

 

Duties and Responsibilities

 

  • Provide exceptional Customer Service to patrons and staff
  • Assist in emergency response
  • Respond to urgent and potentially volatile situations
  • Investigate suspicious vehicle/activity
  • Provide access to security sensitive areas to authorized individuals
  • Responding to all access and environmental alarms
  • Removing unauthorized persons from City property and issuing Provincial Offence Notices and or Trespass Cautions to violators in accordance with the Trespass to Property Act and relevant bylaws.
  • Exercising the powers of arrest and detention
  • Identifying hazardous situations which could jeopardize the publics/ staff safety
  • Conducting visual checks, investigating personal and property related incidents
  • Assisting the public and staff in resolving situations by offering advice and guidance
  • Performing emergency first aid services to public and staff as necessary
  • Attend court as Officer in Charge or as a witness
  • Assist team members in dealing with volatile situations, assist/participate in training needs (act as coach officer) as assigned
  • Communicate effectively by generating security reports/emails for all incidents in accordance with procedures
  • Staffing control room; entering/maintaining/collecting information

Skills and Qualifications

 

  • Post-secondary education in Law and Security, Police Sciences/Management or related discipline with a minimum three years of security related experience preferably in a municipal environment
  • Demonstrated experience dealing with the public in a position which requires excellence in customer service, problem-solving and conflict-resolution
  • Able of complete First Aid/CPR certification
  • Must successfully complete all required training for the position including physical demands
  • Experience monitoring and responding to alarms in a dispatch environment, control room, mobile and foot patrol is preferred
  • Ability to identify and deal with potentially volatile situations independently
  • Proven ability to understand, speak and write in English in order to communicate effectively with the public and to report on incidents involving safety and/or service
  • Additional languages considered an asset
  • Previous experience with CCTV systems, security access systems, security and fire alarm systems for large buildings is an asset
  • Must have the ability to interpret and apply the Criminal Code of Canada and Trespass to Property Act; familiarity with City of Mississauga's by-laws is considered an asset 
  • Demonstrated knowledge of Criminal Code of Canada arrest powers
  • Experience with Microsoft Office is preferred
  • Must possess a valid, unrestricted Class "G" Driver's License or equivalent, with a Driver's Abstract that has no more than 3 demerit points
  • Flexible to work a variety of shifts up to 12 hours including days, afternoons, evenings and weekends, holidays, and may involve working alone
  • Officers are expected to perform their duties in all types of inclement weather

Hourly Rate/Salary: $ 76,313 - $ 101,753 / Hourly Rate: $36.69 - $ 48.92
Hours of Work: 40 
Work Location: 950 Burnhamthorpe Rd. W 
Department/Division/Section: CPS/Corporate Services Dept , CPS/Facil & Property Mgmt Div , Security Operations & Transit Enforcement 
Non-Union/Union: Non Union 

 

A Vulnerable Sector Check (Level 3) will be required of the successful candidate, at their own expense, to verify the absence of a criminal record for which a pardon has not been granted.

We thank all who apply, however, only those candidates selected for an interview will be contacted. You can also check your application status in your candidate profile online. 

All personal information is collected under the authority of the Municipal Act. 

Equity, Diversity and Inclusion
The City of Mississauga is committed to creating a respectful and supportive workplace that fosters a culture of equity, diversity and inclusion which broadly reflects the communities and residents we serve. Throughout the employee life cycle, the City is working to include an EDI lens to attract, retain and support the growth of diverse talent. 

Learn more about the City’s commitment to Equity, Diversity and Inclusion.

Accommodations
The City of Mississauga is an Equal Opportunity Employer and is committed to removing barriers in our selection process for people with visible and invisible disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. 

If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.        

 

 

       

 

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