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Quality Assurance Specialist - IT

Req ID: 27791
Vacancy Type: Temporary 
Number of Positions: 1  
Closing Date: 02/27/2026

Job Summary

Reporting to the Project Manager, IT TXM Services the successful candidate is accountable for the estimating, planning, executing, and managing all aspects of software testing and quality assurance. 

Duties and Responsibilities

  • Develop, maintain and execute comprehensive test strategies and plans, test data, test cases and test scripts  
  • Setup, maintain and use testing tools for defect tracking and to facilitate the Quality Assurance process through automation of test scripts where applicable
  • Work closely with key stakeholders to understand business requirements and functional specifications
  • Work closely with the IT Application Delivery Team during all phases of the SDLC and ongoing support and provide input for continuous process improvements
  • Establish and maintain traceability matrix to ensure all business requirements are successfully tested
  • Assist users during user acceptance testing, provide training, clarifications, test data, and documents (where required)  
  • Monitor and track quality related issues and problems through resolutions.  
  • Provide Quality Assurance to Helpdesk tickets
  • Initiate, facilitate and manage testing related meetings
  • Identifies defects and recommends appropriate course of action
  • Provide work estimates for testing activities to the Project Manager
  • Track and capture metrics for reporting test progress
  • Define testing standards and processes
  • Provide day-to-day service excellence to clients and project teams
  • Support and team members
  • Other related duties as assigned
  • Commitment to service excellence and total quality is essential

Skills and Qualifications

  • Post Secondary education in Computer Science/Information Systems or related field
  • Minimum three years of IT testing experience with Quality Assurance testing methodologies and Software Development Life Cycle (SDLC)
  • Experience defining & implementing testing standards and processes
  • Demonstrated experience working in Waterfall and Agile methodologies
  • Experience with SQL and Oracle
  • Thorough understanding of Quality Assurance processes and hands on experience with automated testing tools
  • Critical thinking skills and attention to detail within tight timelines
  • Experience providing troubleshooting in a help desk environment
  • Demonstrated experience in understanding business requirements and functional specifications to develop and execute test plans
  • Demonstrated test data creation and analysis skills
  • Demonstrated experience in tracking & capturing metrics for reporting test progress
  • Excellent analytical, problem-solving and decision making skills
  • Proven track record for building strong working relationships
  • A demonstrated team player with a track record for meeting deadlines
  • Strong verbal and written communication skills
  • CSTE or ISTBQ Certification is an asset

Hourly Rate/Salary: $ 89,464.00 - $ 119,286.00
Hours of Work: 
Work Location: Civic Centre
Department/Division/Section: CPS/Corporate Services Dept , CPS/IT Division , Enterprise Business Solutions
Non-Union/Union: Non Union

 

The City of Mississauga may use artificial intelligence (AI) technology in sourcing candidates for some positions, however, it is not being used for screening, assessing, or selecting candidates.

We thank all who apply, however, only those candidates selected for an interview will be contacted. You can also check your application status in your candidate profile online.

All personal information is collected under the authority of the Municipal Act.

Equity, Diversity and Inclusion
The City of Mississauga is committed to creating a respectful and supportive workplace that fosters a culture of equity, diversity and inclusion which broadly reflects the communities and residents we serve. Throughout the employee life cycle, the City is working to include an EDI lens to attract, retain and support the growth of diverse talent.

Learn more about the City’s commitment to Equity, Diversity and Inclusion.

Accommodations
The City of Mississauga is an Equal Opportunity Employer and is committed to removing barriers in our selection process for people with visible and invisible disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.

If selected to participate in the recruitment, selection and/or assessment process, please complete the following Accommodation Request Form and have it emailed to recruitment.accommodation@mississauga.ca citing the Job ID and Job Title. This will inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

 

 

 

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