Pro Shop Shift Coordinator

Job Summary

Responsible for providing supervision, leadership and training for part-time Pro Shop, Cart attendants, Starters, Volunteers and Food & Beverage staff in the absence of the Full time staff.  Functions as Manager on duty in the absence of the Full time staff.  Perform related administrative tasks and perform opening and closing procedures for Golf Course buildings.

Duties and Responsibilities

• Functional guidance to all part-time Pro Shop / Staff, and Food & Beverage during scheduled shifts.
• Responsible for operation of Golf Course while on shift.
• Act as a resource for part-time staff, providing information updates to direct reports on a daily basis and conducting staff training as required.
• Responsible for the opening / closing and security of all the building on the golf course grounds.
• Responsible for Cash Handling.
• Manage tee sheet – reservations, Point of Sale (POS) processing of green fees, cart rentals, club rentals, cash handling, merchandise sales, F&B sales (academy), compliance to fee structure.
• Phone and in-person interactions with Golf course customers.
• Stock merchandise, cleaning, food prep (academy).

Skills and Qualifications

• Previous experience in a golf course setting is preferred. 
• Proficient in Golf Point of Sale Operating Systems.
• Strong customer service, oral and written communication skills required. 
• Light lifting of supplies.
• Vulnerable Sector Screening that is acceptable to the City of Mississauga.
• A valid Driver’s licence is required.
• Emergency First Aid / CPR “B” and Smart Serve Certification.
• Must be able to work weekday, weekends, holidays and a variety of early morning, and late evening shifts.

PHYSICAL DEMANDS:

• Primarily golf course/office environment.