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Manager, Library Program Development & Training

Req ID: 17796
Vacancy Type: Permanent 
Number of Positions: 1  
Closing Date: 07/31/2021

Duties and Responsibilities

  • Reporting to the Manager, Central Library and Community Development, the successful candidate will manage library resources and lead manage staff responsible for the development and delivery of programs, services and training for the key target groups served by the library – children, families and caregivers, youth, MakerMississauga, Adults, Newcomers, Community Collaboration and Learning
  • Monitors and ensures a safe, secure and clean work environment
  • Develops service levels, guidelines and standards for programs across the Mississauga Library System
  • Accountable for results, drives innovative change, demonstrates business acumen, develops forecasts and ensures adherence to identified budgets. 
  • Applies strategic agility through a system perspective and awareness of future trends and planning.
  • Builds relationships with other departments, community partners and stakeholders.
  • In addition to the overall management of the service development team, the successful candidate will participate in the general management of the Mississauga Library System through membership on committees and task teams as required.
  • Preparation of reports for senior management and other progressively responsible assignments.
  • Performs other duties as assigned.

Skills and Qualifications

  • Undergraduate University degree and a recognized Library Science or Information Studies degree, with several years of public library experience at a supervisory/administrative level, including developing innovative programs and services for residents of all ages
  • Excellent customer service, leadership, interpersonal and relationship-building skills
  • Superior communication (verbal, written and presentation), problem-solving and decision-making skills
  • Demonstrated experience and success with change management
  • Passion for and experience in developing and implementing transformative programs and services, demonstrating creativity and design thinking; making the customer experience paramount
  • Experience in application of project management tools and strategies
  • Good knowledge of SAP; MS Word; Excel and Powerpoint is desirable.


Hourly Rate/Salary: $ 89,250.00 - $ 119,002.00 
Hours of Work: 35 
Work Location: Mississauga Central Library 
Department/Division/Section: CMS/Community Services Dept , CMS/Mississauga Library , Central Library & Community Dev 
Non-Union/Union: Non Union 


A Criminal Record and Judicial Matters Check (Level 2) or Vulnerable Sector Check (Level 3) will be required of the successful candidate, at their own expense, to verify the absence of a criminal record for which a pardon has not been granted.

We thank all who apply, however, only those candidates selected for an interview will be contacted. You can also check your application status in your candidate profile online. 

All personal information is collected under the authority of the Municipal Act. 

We are an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.     




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