Functional Lead IT, SAP Payroll and Time

Job Summary

This position is required to provide technical and functional expertise and leadership in areas of technology, processes, and operating procedures for SAP Payroll and Time Management. Act as a subject matter expert and lead related SAP Payroll projects.  Responsible for planning, time schedules, quality assurance, risk assessment, communication, procurement/vendor management, business analysis and change management. Implement and fulfill approved projects that support the City’s Strategic Plan. The role operates in a hybrid work environment, with office presence required at Mississauga City Hall, 300 City Centre Drive, Mississauga.

Duties and Responsibilities

Under the direction of the Program Manager, SAP HCM/Payroll Business Support, the successful candidate will: 

• Act as a liaison between technology teams and business units.
• Be the SAP techno-functional expert and lead for designing and implementing solutions in SAP Payroll Portfolio including required integrations within SAP portfolio and other third-party applications/systems.
• Lead, prioritize and follow up with issues to ensure resolution.
• Provide functional guidance, coach and mentor SAP HCM and Payroll Functional Specialists in the team.
• Lead, blueprint, and design solutions to plan for eventual migration and transition to SuccessFactors Employee Central (EC) and Employee Central Payroll (ECP) to meet new and future business requirements.
• Collaborate with multiple stakeholders to conduct business process analysis, demos/prototypes, testing, system cutover, documentation, and training of system functionality. 
• Analyse and document current state and future state business processes including assessing impact on existing solutions.
• Transform user requirements to program specifications and communicate effectively with functional specialists, developers, and business users throughout the process.
• Identify system/business impacts for implementation of new functionality and SAP HR Support Packs including developing robust regression test plans.
• Provide third-level support for troubleshooting and responding to support incidents.
• Develop and implement change management strategies to enable corporate adoption of the new SAP solutions.
• Provide input on emerging technologies and participate in development of technology plan and SAP HCM roadmap for the City.
• Lead Work Requests, upgrade, and minor SAP Payroll projects.
• Contribute preliminary estimates of resource requirements and technology costs for development of business cases for major projects and work with stakeholders to build business cases. 
• Maintain communication with user groups including leading user meetings to identify issues and opportunities for improvement.
• Comply with all Information Technology service levels, change and version control, systems development methodology, standards, policies, audit, and financial controls. 
• Perform other related duties as assigned. 

Skills and Qualifications

• Post-secondary education in the field of Human Resources Management, Business or in a related discipline
• Minimum of 5 years of experience in designing and implementing SAP Payroll and Time Management solutions.
• Certification in SAP Payroll / SuccessFactors Employee Central / SuccessFactors Employee Central Payroll is required.
• Demonstrated experience in SAP SuccessFactors Employee Central / Employee Central Payroll / Time Tracking including data conversion, testing and functional/technical integrations and configuring replication for Employee Central Payroll. 
• Demonstrated hands-on experience in configuring, analyzing, and supporting SAP Payroll and Time Management including configuring schema rules, system configurations for Collective Agreements (unions), DME,
• Payroll Taxation, Pension calculations, Time Recording, Time Evaluation and ESS-MSS/Fiori Apps. 
• Extensive experience in mapping business processes and translating business requirements into design deliverables for implementing effective SAP Payroll solutions and advising impact on Payroll and Pension processes.
• Expertise in analysing, troubleshooting, and sustainment of SAP Payroll, Pension, and Time Management solutions including integrations with Finance and Third-Party vendors and providing third-level support and recommending process improvements.
• In depth knowledge of HR management and Payroll policies, procedures, and administrative functions.
• Exceptional verbal and written communication and interpersonal skills with an emphasis on customer service and ability to work with a diverse group of stakeholders and senior level management.
• Excellent organizational, analytical, decision-making, and problem-solving skills.
• Ability to maintain confidentiality of information and capable of working independently and in a team environment.