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Divisional Support and Training Specialist

Req ID: 20641
Vacancy Type: Temporary 
Contract Duration: Up to 1 Year
Number of Positions: 1  
Closing Date: 12/03/2021

Job Summary

Under the direction of the Manager, Standards and Training, the successful candidate will support the development and administration of Divisional Standards, Compliance, Training and Volunteer programs.

Duties and Responsibilities

  • Creation and Administration of Job Required Learning Items, Registration, Batch Loads, and Reporting.
  • Develops, creates, updates and maintains various training manuals, reference guides and business processes.
  • Provides support for Standard Operation Procedures program as well as the Compliance and Quality Management System Quarterly Updates, Safe Logs and Pin Pad Audit Reports.
  • Maintains and updates the Standards and Training, KBRec, and City of Mississauga AED Program Websites.  
  • Supports the City of Mississauga Volunteer Program and Volunteer Management System.
  • Liaise with Project Leader for Recreation Enterprise Management System (“REMS”) replacement to ACTIVENet; providing direct support for staff training coordination and overall REMS business procedure and SOP revision and review. 

Skills and Qualifications

  • Post-secondary certificate or diploma in Recreation, Office or Business Administration or related field with 3-5 years experience preferably related to service delivery. 
  • Proficiency in computer software applications including ACTIVENet, Class, Word and Excel. Experience with Better Impact, Web Ex Meetings, Events and Success Factors Learning Management System an asset.
  • Excellent written and oral communication skills.  Strong organizational and planning skills.
  • Experience in providing training, completing training documentation and working within a team environment are required.


Hourly Rate/Salary: $34.81 to $46.41
Hours of Work: 35 
Work Location: 201 City Centre Drive 
Organization Unit: CMS/Training & Volunteer Program 
Department/Division/Section: CMS/Community Services Dept , CMS/Recreation Division , Sport & Community Development 
Non-Union/Union: Non Union 


COVID-19 Update: As per the City’s Employee and Volunteer COVID-19 Vaccination Policy, all external candidates (including previously employed individuals) must show their Fully Vaccinated Confirmation or apply for and receive confirmation of a creed or medical exemption from the City before their first day.

A Criminal Record and Judicial Matters Check (Level 2) or Vulnerable Sector Check (Level 3) will be required of the successful candidate, at their own expense, to verify the absence of a criminal record for which a pardon has not been granted.

We thank all who apply, however, only those candidates selected for an interview will be contacted. You can also check your application status in your candidate profile online. 

All personal information is collected under the authority of the Municipal Act. 

We are an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.     



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