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Communications Operator, Fire

Req ID: 23163
Vacancy Type: Permanent 
Number of Positions: 1  
Closing Date: 04/03/2023

Job Summary

Under the supervision of a Communications Officer, the successful candidate will answer 911 and other calls for emergency assistance.

Duties and Responsibilities

•    Receive fire alarms, operate telephone and computerized dispatch equipment;
•    Maintain radio contact with fire service vehicles, both at emergencies and other departmental activities;
•    Perform system tests, record activities and perform related communications functions as required.
•    Performs other related duties as assigned.
•    Shift work is required involving evening/night shift (5pm - 7am), day shift (7am - 5pm), weekends and holidays.

Skills and Qualifications

You must be able to deal effectively with the public in stressful situations in a fast-paced emergency response environment. 
•    In addition to demonstrating clear English communication and comprehension skills, your qualifications include:
•    A high school diploma or equivalent 
•    Graduation from an accredited post-secondary Emergency Services Dispatch program is a definite asset.
•    Emergency communications experience and/or related post secondary education are definite assets;
•    Proven keyboarding skills of a minimum 40 wpm, with a high degree of accuracy;
•    Ability to multi-task
•    Completion of APCO "Public Safety Telecommunicator 1, 7th Ed., Canada" course or completion of NFPA 1061, are definite assets;
•    A Criminal Record Search will be required of the successful candidate, at their own expense, to verify the absence of a criminal record for which a pardon has not been granted.
*Please note that we are hiring for a permanent position, however this position is subject to layoff as per collective agreement.

Hourly Rate/Salary: $ 76,318.06 - $ 109,026.06 
Hours of Work: 42 
Work Location: Peel Regional Police, 22 Division 
Department/Division/Section: CMS/Community Services Dept , CMS/Fire Division , Training and Technology 
Non-Union/Union: Fire 


A Criminal Record and Judicial Matters Check (Level 2) or Vulnerable Sector Check (Level 3) will be required of the successful candidate, at their own expense, to verify the absence of a criminal record for which a pardon has not been granted.

We thank all who apply, however, only those candidates selected for an interview will be contacted. You can also check your application status in your candidate profile online. 

All personal information is collected under the authority of the Municipal Act. 

We are an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.     




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