Communications Operator, Fire

Job Summary

Under the supervision of a Communications Officer, the successful candidate will answer 911 and other calls for emergency assistance.

Duties and Responsibilities

•    Receive fire alarms, operate telephone and computerized dispatch equipment;
•    Maintain radio contact with fire service vehicles, both at emergencies and other departmental activities;
•    Perform system tests, record activities and perform related communications functions as required.
•    Performs other related duties as assigned.
•    Shift work is required involving evening/night shift (5pm - 7am), day shift (7am - 5pm), weekends and holidays.

Skills and Qualifications

You must be able to deal effectively with the public in stressful situations in a fast-paced emergency response environment. 
•    In addition to demonstrating clear English communication and comprehension skills, your qualifications include:
•    A high school diploma or equivalent 
•    Graduation from an accredited post-secondary Emergency Services Dispatch program is a definite asset.
•    Emergency communications experience and/or related post secondary education are definite assets;
•    Proven keyboarding skills of a minimum 40 wpm, with a high degree of accuracy;
•    Ability to multi-task
•    Completion of APCO "Public Safety Telecommunicator 1, 7th Ed., Canada" course or completion of NFPA 1061, are definite assets;
•    A Criminal Record Search will be required of the successful candidate, at their own expense, to verify the absence of a criminal record for which a pardon has not been granted.
*Please note that we are hiring for a permanent position, however this position is subject to layoff as per collective agreement.