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Co-Op Student - Permit Administration Services

Req ID: 27815 
Vacancy Type: Temporary 
Contract Duration: May - August, 2026
Number of Positions: 1  
Closing Date: 03/10/2026

 

To be considered for this competition you must be enrolled in a registered co-op program at a Canadian post-secondary institution, and eligible for a Work Term during the specified period.  Students must upload proof of enrolment in a co-op program when completing your application. 

 

Job Summary

Reporting to the Supervisor, Permit Administration Services, the Co-op Student will provide administrative and customer service support to the Permit Administration team. This role offers a valuable learning opportunity in a municipal environment, supporting permit processing, data entry, and customer inquiries while gaining hands-on experience with business systems and service delivery in a regulatory setting.

Duties and Responsibilities

•    Assist in responding to e-mail and telephone inquiries related to permit administration processes and supported services, under the guidance of senior staff
•    Receive permit applications and assist in reviewing submissions for completeness and accuracy
•    Enter and update permit application information in the Infor Public Sector system and other related business systems
•    Support the tracking and monitoring of permit application status and maintain accurate records
•    Assist in advising applicants of permit status, required documentation, and applicable fees
•    Provide support with basic payment processing and receipt issuance using systems such as Infor Public Sector, ActiveNet, eStore, and POS, in accordance with SOPs and Cash Handling Policies
•    Maintain confidentiality and ensure the safekeeping of sensitive information
•    Collaborate with Permit Administration staff and other City divisions as required
•    Attend and participate in training sessions, team meetings, and learning activities
•    Provide general administrative support and perform other duties as assigned

Skills and Qualifications

•    Must be enrolled in a post-secondary co-op program in Public Administration, Business Administration, Office Administration or a related field.
•    Demonstrated interest in municipal services, permit administration, or public sector operations
•    Strong interpersonal and customer service skills, with a willingness to learn and take direction
•    Basic understanding of administrative processes and data entry, with strong attention to detail
•    Proficiency with Microsoft Office applications
•    Ability to communicate clearly and professionally, both verbally and in writing
•    Strong organizational skills and the ability to manage multiple tasks in a structured environment
•    Ability to work both independently and as part of a team
•    Demonstrates professionalism, discretion, and a commitment to maintaining confidentiality.

Hourly Rate/Salary: 20.29 - 24.11
Hours of Work: 35 
Work Location: Mavis Yard: Common Building - 3185 Mavis Road, Mississauga
Work Model : This is an on-site role requiring presence in the office five days per week 
Organization Unit: T&W/Permit Admin Serv & Storm Locates 
Department/Division/Section: T&W/Transportation&Works Dept , T&W/Works Operations & Mntce Division , Technical Services 
Non-Union/Union: Non Union 

The City of Mississauga may use artificial intelligence (AI) technology in sourcing candidates for some positions, however, it is not being used for screening, assessing, or selecting candidates.

We thank all who apply, however, only those candidates selected for an interview will be contacted. You can also check your application status in your candidate profile online. 

All personal information is collected under the authority of the Municipal Act. 

Equity, Diversity and Inclusion
The City of Mississauga is committed to creating a respectful and supportive workplace that fosters a culture of equity, diversity and inclusion which broadly reflects the communities and residents we serve. Throughout the employee life cycle, the City is working to include an EDI lens to attract, retain and support the growth of diverse talent. 

Learn more about the City’s commitment to Equity, Diversity and Inclusion.

Accommodations
The City of Mississauga is an Equal Opportunity Employer and is committed to removing barriers in our selection process for people with visible and invisible disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.

If selected to participate in the recruitment, selection and/or assessment process, please complete the following Accommodation Request Form and have it emailed to recruitment.accommodation@mississauga.ca citing the Job ID and Job Title. This will inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

 

 

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