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Facility Ambassador

Req ID: 18928 
Vacancy Type: Part-Time 
Contract Duration: Ongoing

Number of Positions: Up to 50  
Closing Date: 09/26/2021

Job Summary

Responsible for greeting patrons and providing directional assistance. Ensure patrons are screened as per COVID protocols and complete contact tracing as required. Responding to general inquires and also required to ensure a safe and comfortable environment for all patrons. 

Duties and Responsibilities


  • Greet Event/Recreation Patrons
  • Provide general program information
  • Respond to general inquires
  • Provide directional assistance
  • Ensure patrons are screened as per current applicable COVID protocols
  • Complete COVID contact tracing as required
  • Assist patrons with disabilities and special needs
  • Ensures a safe environment at all times including ready response for public safety by  evacuations for fire, bomb or other threats and medical emergencies
  • Ensure a clean environment is maintained at all times
  • Assist staff with patron stand-by lineups as required
  • Other tasks based on organizational needs

Skills and Qualifications


  • Secondary-school diploma
  • CPR/First Aid/AED Certified
  • Light lifting required
  • Working primarily in an event/recreational facility environment

Note: This job description is under review


Hourly Rate/Salary: 15.27 - 16.98
Hours of Work: up to 44 
Work Location: Various community centres across the city 
Department/Division/Section: CMS/Community Services Dept , CMS/Recreation Division  
Non-Union/Union: Non Union 


A Criminal Record and Judicial Matters Check (Level 2) or Vulnerable Sector Check (Level 3) will be required of the successful candidate, at their own expense, to verify the absence of a criminal record for which a pardon has not been granted.

We thank all who apply, however, only those candidates selected for an interview will be contacted. You can also check your application status in your candidate profile online. 

All personal information is collected under the authority of the Municipal Act. 

We are an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.      



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